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Home > Questionnaire

Questionnaire

1. Are you male or female?

• Male
• Female

2. What is your age?

• 17 or younger
• 18-24 years
• 25-34 years
• 35-44 years
• 45-54 years
• 55-64 years
• 65 or older

3. What is your highest education level?

• Primary school
• Secondary school
• College
• Undergraduate
• Graduate

4. In which occupational sector do you work?

• Agriculture
• Services
• Retail
• Financial
• Government
• Healthcare
• Student
• Other
• Other, namely:

5. In which country do you live?

• United Kingdom
• The Netherlands
• Other
• Other, namely:

6. What is your nationality?

• British
• Dutch
• Other
• Other, namely:

7. How many times per year do you visit the website?

• This is my first time
• Between 1 and 4 times per year
• Between 5 and 10 times per year
• Between 1 and 4 times per month
• More than 5 times per month

8. Why did you visit the website?

• I was just orientating/looking around
• To look for information about the embassy/consulate in general
• To look for information about a specific department within the embassy
• To look for information on passports, visas etc
• To look for information on the Netherlands in general
• To look for information on the country in which I live/stay
• To look for information on Dutch trading relations
• To look for news about studying in the Netherlands
• To look for news and current information
• To look for information on cultural events in London
• Other, namely:

9. What do you think of the accessibility of the website?

• Good, it is clear where I can find the information I need
• Ok, sometimes I have to look very hard to find the right information
• Not good, it is very unclear where I have to find the information I need

10. What can be improved on the accessibility of the website?

• The information on the website in general can be better structured and organised
• Too many information is clustered within one topic
• Important information is sometimes hidden, certain information should be directly seen when you enter the website
• Other
• Other, namely:

11. What do you think of the lay-out of the website?

• Well-cared-for and well arranged, there is a good balance between pictures and text
• It's ok, but it can be improved
• Messy, the lay-out looks slightly chaotic and is badly arranged

12. What can be improved on the lay-out of the website?

13. What do you think in general about the information offered on the website?

• Good, the information is clear, complete and easy to find
• Ok, my questions were answered, but I had to spend some time looking for it
• Not good, I did not get a clear answer to my questions

14. Why did the information offered on the website not give you a satisfying answer to your questions?

• The information I was looking for was not present on the website
• The information I was looking for was only partially present on the website
• Other
• Other, namely:

15. On what topic would you like to read more?

• Information on Dutch education in the UK
• Information on international education in the Netherlands
• Information for adolescents/children
• Information on consular affairs, visa and passports
• Information on politics
• Information on economics
• Information on investments
• Information on cultural events
• Other, namely:

16. What do you think about the news and cultural event offered on the website agenda?

• I am very interested in news and cultural events and visit the website regularly
• It is nice to read, but I do not specially visit the website for it
• I am not interested

17. What kind of cultural information would you like to see more of on the website?

• Theatre
• Film
• Music
• Dance
• Art
• Other
• Other, namely:

18. Would you be interested in reading about cultural projects of the Dutch Embassy on the website?

• Yes,that would be interesting
• No, that would not seem interesting

19. What grade would you give the embassy website? (1: very bad, 10: very good)

• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8
• 9
• 10

20. Why did you give this grade?

21. Do you miss anything on the website/do you have any further remarks?

• No
• Yes
• Yes, namely:

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